Terms & Conditions

Limitless Horizons, Inc., which is operating as WizTrek (“WizTrek”, “we,” “us,” or “our”) provides certain curated travel experiences, which may be booked through our website located at https://www.wiztrek.com/ (the “Site”).  These Terms of Service apply to your use of the Site and to any trips or travel experiences that you book with WizTrek (each a “Trip”).  By booking or participating in a Trip, you agree to these terms of service (as amended from time to time, these “Terms of Service”).

We reserve the right, at our sole discretion, to change or modify portions of these Terms of Service at any time. If we do this, we will post the changes on this page and will indicate at the top of this page the date these Terms of Service were last revised. You may read a current, effective copy of these Terms of Service by visiting the “Terms of Service” link on the Site.  Your continued use of the Site after the date any such changes become effective constitutes your acceptance of the new Terms of Service. You should periodically visit this page to review the current Terms of Service so you are aware of any revisions. If you do not agree to abide by these or any future Terms of Service, you will not access, browse, or use (or continue to access, browse, or use) the Site.

PLEASE READ THESE TERMS OF SERVICE CAREFULLY, AS THEY CONTAIN AN AGREEMENT TO ARBITRATE AND OTHER IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. THE AGREEMENT TO ARBITRATE REQUIRES (WITH LIMITED EXCEPTION) THAT YOU SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING AND FINAL ARBITRATION, AND FURTHER (1) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST WIZTREK ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, (2) YOU WILL ONLY BE PERMITTED TO SEEK RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ON AN INDIVIDUAL BASIS, AND (3) YOU MAY NOT BE ABLE TO HAVE ANY CLAIMS YOU HAVE AGAINST US RESOLVED BY A JURY OR IN A COURT OF LAW.

Your Privacy: At WizTrek, we respect the privacy of our users. For more information please see our Privacy Policy, located at https://wiztrek.com/privacy/ (the “Privacy Policy”). By using the Site, you consent to our collection, use and disclosure of personal data and other data as outlined therein.

Eligibility:  In order to use our Site and book a Trip, you agree that: (i) you will only use our Site for personal and non-commercial purposes; (ii) you must be at least 18 years of age and have the legal authority to enter into contracts; (iii) you will use our Site lawfully and in compliance with these Terms of Service; and (iv) all information supplied by you is true, accurate, current and complete.  In addition, you also agree not to: (a) make any false or fraudulent booking; (b) access, monitor or copy any content on our Site using any robot, spider, scraper or other automated means or any manual process; (c) violate the restrictions in any robot exclusion headers on our Site or bypass or circumvent other measures employed to prevent or limit access to our Site; (d) take any action that imposes, or may impose, an unreasonable or large load on our infrastructure deep link to any part of our Site; or (e) “frame”, “mirror” or otherwise incorporate any part of our Site into any other website.

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Deposit:  In order to book a Trip, you will be required to place a deposit on the WizTrek Site. Availability and price quotes are applicable to the date and time at which they are requested and cannot be guaranteed until deposit is made. By paying a deposit, you and any travel companions acknowledge that they have voluntarily applied to participate on this Trip and that they have read the description of the Trip as it appears on the website or materials provided to the participant.

Quotes in a foreign currency fluctuate with exchange rates and international payments may carry a foreign transaction fee. WizTrek will make every effort to honor the price as originally quoted, however, under certain circumstances additional costs by a supplier or government may be imposed due to an increase in the cost for one or more of the travel components or a significant change in foreign exchange rates. Flight confirmation is subject to availability and prices are subject to change after the date of deposit, including price increases in the fee for a seat assignment, fee for baggage, applicable fuel surcharges, or an increase in a government imposed fee or tax.

Deposits and all remaining payments must be made by major credit card (Visa, MasterCard, or American Express), check or wire payment.  All payments are to be made in U.S. dollars. Payments quoted in foreign currencies will be converted to U.S. dollars at time of deposit and final payment. Prices are subject to change based on foreign exchange rates at time of payment.

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Accuracy of Information:  As booking condition, you must provide the information requested by WizTrek. If you fail to supply information required by WizTrek, you will also be liable for any applicable costs, fees or losses. In the event that you fail to supply information required by WizTrek, WizTrek also reserves the right to treat your booking as canceled and levy any cancellation fees deemed reasonable by WizTrek in its sole discretion. WizTrek may also realize random assignations of roommates at its sole discretion if you fail to timely provide rooming information. The information required by WizTrek will vary by Trip and will be communicated to you during the booking process. WizTrek will not be held responsible for any fees or additional costs you incur as a result of errors, omissions, inaccuracies, late, misplaced or otherwise incomplete information you have provided.

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Booking Confirmation:  Your booking is confirmed when you provide full payment and all requested information is provided to WizTrek. Please check your confirmation carefully and report any incorrect or incomplete information to WizTrek. Please ensure that names are exactly as stated in the relevant passport. WizTrek reserves the right in its sole discretion, to accept or deny any booking.

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Publicity Waiver:  You agree that, while participating in any Trip, images, photos, or videos may be taken by other participants, or by WizTrek or its representatives that may contain or feature you (“Your Content”). You consent to any such pictures being taken and grant a perpetual, royalty-free, worldwide, irrevocable license to WizTrek, its contractors, sub-contractors and assigns, to use, copy, modify, reproduce and otherwise exploit for any purpose whatsoever (including marketing, promotions and the creation of promotional materials by or with sublicensees), in any medium whatsoever, whether currently known or hereinafter devised, without any further obligation or compensation payable to you. You agree and acknowledge that WizTrek is not liable and will not assume responsibility for any claims regarding the use of such images.  You waive any right to inspect or approve any finished product(s) incorporating all or any portion of Your Content.  You hereby waive all rights and release and discharge WizTrek from, and shall neither sue nor bring any proceeding against WizTrek for, any claim, demand or cause of action based upon, arising from or related to WizTrek’s use or exploitation of Your Content, including, without limitation, claims for libel or invasion of right to privacy, publicity or personality. 

Refund Policy: You may cancel your booking of the Trip or any booked activity or tour included in the Trip by notifying WizTrek. Cancellation fees, if any, will be determined with reference to the date on which notice of cancellation is received by WizTrek. Cancellation fees can vary by Trip, so please visit our Site and refer to the trip details section for your Trip to see the applicable cancellation fees.

Refunds shall be provided to your original payment method, typically within 7-10 business days.  In addition to the above, WizTrek will deduct a 6% transaction fee from any applicable refund amount. Any cancellation request or notification must be emailed to: hello@wiztrek.com.  

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Changes by WizTrek:  WizTrek reserves the right to cancel or modify a Trip if not enough participants are confirmed for the Trip; the minimum number of participants per Trip may vary and will be established solely by WizTrek and published in each Trip’s website. WizTrek reserves the right but not the obligation to accept Trips of less than the minimum number of participants per Trip in which case WizTrek may at its own discretion modify the Trip (including itinerary, costs, tours and activities) in whichever way it deems reasonable to better fit the number of participants. In the case that a Trip is cancelled by WizTrek for not reaching the minimum number of participants you will be refunded the total amount paid to WizTrek minus any applicable refund and administrative fees.  WizTrek reserves the right to cancel a specific tour or activity if not enough participants are confirmed for such tour. The minimum number of participants per tour or activity will be established by WizTrek at its sole discretion. In the case that a tour or activity is cancelled for not reaching the minimum number of participants you may opt to use payment of activity or tour to book another available activity or tour (subject to availability) or request the refund of the total amount paid to WizTrek minus any applicable refund and administrative fees. 

WizTrek reserves the right to modify your itinerary where reasonably required in its sole discretion. Once a Trip has started, itinerary changes may be necessary as a result of unforeseen circumstances, operational concerns, or concerns for your health, safety, enjoyment or comfort. Any changes are at WizTrek’s discretion.

Change by You:  You are responsible for ensuring that your information provided to WizTrek is accurate and up-to date. Any modification to a booking depends on availability and is subject to WizTrek’s approval, any applicable cost or rate update, and these Terms of Service. Any additional costs or incurred fees for making the change will be charged to you along with an administrative fee, amounts subject to each case.  All modification requests must be emailed to the following email address: hello@wiztrek.com.

Travel documents, including passports, visas, and health/vaccination certificates required are your responsibility.

Incidental Expenses:  You acknowledge that you must have reasonable financial resources to cover incidental expenses during all Trips with WizTrek, whether or not such expenses arise from a change of the itinerary, and WizTrek is not liable for your failure to prepare adequately for travel and unforeseen circumstances which may arise before or during the Trip. WizTrek will not be liable for any indirect and or consequential losses associated with any changes to a booking or itinerary. In addition, you acknowledge that if you don’t show up at the pickup time and location established by WizTrek for any booked tour or activity, you will lose such activity and no refund or compensation will apply.

Risk of Injury:  By registering for a Trip, you acknowledge that you are aware that travel such as the Trip you are undertaking involves potentially dangerous activities, some in remote areas of the world, with a risk of illness, injury or death which may be caused by forces of nature, illness, or by willful or criminal conduct of third parties or by terrorism. You further acknowledge that weather conditions may be severe, adverse and/or unpleasant and that medical services or facilities may not be readily available or accessible or consistent with standards in the United States during some or all of the time during which you are participating on the Trip and that when available may not be of the quality which exists in the United States.

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Compliance with Laws:  You must at all times strictly comply with all applicable laws and regulations of your destination.  Should you fail to comply with the above or commit any illegal act when on Trip or, if in the opinion of WizTrek (acting reasonably), your behavior (including substance and drug abuse), is causing or is likely to cause danger, distress or material annoyance to others, WizTrek may terminate your travel arrangements on any Trip immediately at your expense and without any liability on WizTrek. WizTrek also reserves the right to report any illegal or potentially illegal activity to law enforcement authorities. You will not be entitled to any refund for unused or missed services or costs incurred as a result of termination of your travel arrangements, including, without limitation, return travel, accommodations, transportation, meals, activities and incidentals. The use, possession, solicitation for, or sale of narcotics or other illegal drugs during the Trip is strictly prohibited. You acknowledge that while WizTrek may organize parties and events during the Trip that include alcoholic beverages, WizTrek does not in any way encourage alcohol abuse and will not be held liable or responsible for any risk that may arise from alcohol ingestion. You are responsible for any costs (including repair, replacement and cleaning fees) incurred by WizTrek for property damage, destruction or theft caused by you while on a Trip. You agree to immediately report any pre-existing damage to a representative of WizTrek and staff of the accommodation, transportation service, or facility as soon as possible upon discovery.

Required Documentation:  Valid passports are absolutely required for all international destinations and the expiration date should be at least 6 months following the return date of your trip. Some countries require that your passport have two to four blank visa/stamp pages. Some airlines will not allow you to board if this requirement is not met. When travelling domestically or internationally, the U.S. Transportation Security Administration (TSA) and U.S. Department of Homeland Security (DHS) advise that everyone carry at least two forms of acceptable identification in order to board a flight. Examples: DHS designated enhanced driver’s license, USA Passport, a foreign government passport. The name, date of birth and gender that appears on the identification card must exactly match the same such data that is listed on airline ticket(s) and booking records.  For the most current information visit the TSA website.

Additionally, a visa and/or vaccinations may be required for travel. Please note that even when a visa is issued, a traveler may be denied entry since each country’s local immigration officials make the final entry decision. Several factors including past criminal record may contribute to the decision of the local immigration official(s). Should a visa not be issued, WizTrek is not responsible for lost payments made toward the contemplated trip.

Medical Intervention:  In the event you become sufficiently incapacitated as to be unable to direct your own care, you authorize any medical treatment deemed necessary in the event of any injury or illness while participating on the Trip whether or not administered by medical or non-medical personnel. In addition, you certify that you have medical insurance which will cover personal accidents, medical expenses, medical evacuation, air ambulance, loss of effects, repatriation costs and all other expenses which might arise as a result of loss, damage, injury, delay or inconvenience occurring to the participant, or that in the absence of this medical insurance coverage, the participant agrees to pay all costs of rescue and/or medical services as may be incurred on the participant’s behalf.

Travel Protection:  WizTrek strongly encourages the purchase of travel protection. Trip-cancellation protection is strongly recommended to cover all non-refundable trip expenses. If you decline insurance coverage, you will personally assume full responsibility for any financial loss associated with the travel arrangements, and you could lose the travel investment and/or have to pay more money to correct the situation.  For example, you may suffer a loss if:  (i) the flight has been cancelled and the hotel and tours are nonrefundable; (ii) you need to cancel the Trip due to illness; (iii) a hurricane, volcano, earthquake or other natural disaster occurs while traveling and you are stranded; (iv) the cruise line, airline, or tour operator files for bankruptcy; (v) a terrorist incident occurs at the destination; (vi) you have a medical emergency in a foreign country and needs medical attention or evacuation; (vii) bags are lost and medication is in them, and you need to have an emergency prescription filled; or (viii) your passport and wallet are stolen, and they need emergency cash and a replacement passport.

WizTrek makes arrangements with accommodation providers, activity providers, airlines, tour and local guides, and other independent parties (“Third Party Suppliers”) to provide you with some or all of the components of your Trip. Third Party Suppliers may also engage the services of local operators and sub-contractors. Although WizTrek takes all reasonable care in selecting Third Party Suppliers, WizTrek is unable to control Third Party Suppliers, does not supervise Third Party Suppliers and therefore cannot be responsible for their acts or omissions. Any services provided by Third Party Suppliers are subject to the terms and conditions imposed by these Third Party Suppliers and their liability is limited by their tariffs, conditions of carriage, tickets and vouchers and agreements that govern the provision of their services. These may limit or exclude liability of the Third Party Supplier. You acknowledge WizTrek does not warrant that any Third Party Supplier is in compliance with the laws of residence or any other jurisdiction. 

WizTrek is not liable and will not assume responsibility for any claims, losses, damages, costs or expenses arising out of inconvenience, loss of enjoyment, upset, disappointment, distress or frustration, whether physical or mental, resulting from the act or omission of any party other than WizTrek and its employees.

In addition, The Site may provide links or other access to services, sites, technology, and resources that are provided or otherwise made available by third parties (the “Third-Party Services”). Your access and use of the Third-Party Services may also be subject to additional terms and conditions, privacy policies, or other agreements with such third party, and you may be required to authenticate to or create separate accounts to use Third-Party Services on the websites or via the technology platforms of their respective providers. WizTrek has no control over and is not responsible for such Third-Party Services, including for the accuracy, availability, reliability, or completeness of information shared by or available through Third-Party Services, or on the privacy practices of Third-Party Services.

Assumption of Risk:  You acknowledge that the Trip and the products and services offered by WizTrek may involve a significant amount of risk to your health and safety. By traveling with WizTrek you acknowledge that you have considered any potential risks to your health and safety. You hereby assume responsibility for all such risks and release WizTrek and its employees, directors, officers, partners, affiliates and Third Party Suppliers from all claims and causes of action arising from any losses, damages or injuries or death resulting from risks inherent in the Trip, visiting foreign destinations and participating in all type of activities.

Standards of quality, hygiene, accommodation, and transport in certain countries where Trips take place are often lower than the standards you may reasonably expect in your home country or region; you agree that WizTrek is not responsible for providing information or guidance with respect to local customs, weather conditions, specific safety concerns, physical challenges or laws in effect in any locations where a Trip, product or service is operated. You acknowledge you have considered the potential risks, dangers and challenges and your own personal capabilities and needs, and you expressly assume the risks associated with the Trip under such conditions.

You agree to take all prudent measures in relation to your own safety while on the Trip. Neither WizTrek, its employees, nor its Third Party Suppliers (as defined herein) are liable for loss or damages caused during the Trip. You agree to bring any complaints to WizTrek as soon as possible in order to provide WizTrek with the opportunity to properly address such complaint, WizTrek will try to assess the complaint, in whichever manner it deems reasonable. You acknowledge that complaints brought to WizTrek after the Trip will not be addressed in any way and will only be considered as suggestions for future Trips.

You acknowledge and agree that WizTrek will not have any liability and will not compensate in any way, for any loss of or damage to any personal property and WizTrek will not compensate for any loss or damage to personal property.

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Force Majeure:  WizTrek will not be liable in any way for death, bodily injury, illness, damage, delay or other loss or detriment to person or property, or financial costs both direct and indirect incurred, if such death, delay, bodily injury (including emotional distress or injury), illness, damage or other loss or detriment to person or property that is caused by Act of God, war or war like operations, mechanical breakdowns, terrorist activities or threat thereof, civil commotions, labor difficulties, interference by authorities, political disturbance, howsoever and where so ever any of the same may arise or be caused, riot, insurrection and government restraint, fire, extreme weather, significant risks to human health such as the outbreak of serious disease including any mutation or variation of, and the ongoing effects of, COVID-19, or any other cause whatsoever beyond the reasonable control of WizTrek or the Third Party Supplier of services, whether or not foreseeable, which would make it dangerous or not viable for a Trip to commence or continue, any and all of which, individually and collectively, constitute “Force Majeure”. WizTrek may terminate your travel arrangements on any product or service immediately without any liability on WizTrek given any cause considered as “Force Majeure”.

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COVID-19:  The Coronavirus disease 2019 (“COVID-19”) is a known and rapidly evolving pandemic that is affecting travel worldwide, with continued spread and impacts expected.  You are fully aware of the current global COVID-19 virus outbreak, the current travel restrictions, and inherent risks involved if choosing to travel. You are aware that it is your personal decision to travel and is doing so with full knowledge of current travel recommendations and travel restrictions with regards to COVID-19 and take full responsibility for your actions with regards to this. You understand that it is your responsibility to check the latest travel information regarding this virus outbreak with the CDC and with the Department of State, or other governmental website, as applicable.

You are aware and understand that concerns or fear of travel relating to COVID-19 pandemic are not covered reasons for cancellation and will be denied.  The purchase of travel insurance is the responsibility of the traveler. Travel insurance generally covers only unforeseen events. Most insurers classified COVID-19 as a 'known event' as of late January 2020. Please note that most policies have a specific clause stating they do not cover epidemics and pandemics, especially when travel warnings are in place. You agree to hold WizTrek harmless for your election to purchase travel insurance or any denial of claim by travel insurer as it relates to COVID-19 or any other claim under the policy.  You are aware that additional screening procedures and restrictions may take place at airports and in public areas. You are aware that these restrictions may include mandatory face coverings and/or temperature checks in airports, hotels, cruise ships, trains or other means of transport.  You are aware that immigration restrictions may be put in place before or during your travels that may impede your ability to enter or exit your destination as planned and that you may incur additional costs as a result.